RogasTEC

WElcome To RogasTec

Protecting & Caring For “UR” Device Is Our Specialty Device Remote Monitoring & Management Service

How
Why

A Proactive Approch

Device Remote Monitoring and Management (DRMM) serves as a proactive lifeline for organizations or individuals seeking to maintain the health and performance of their systems or computers. Instead of waiting for problems to escalate into critical failures, DRMM solutions identify and address issues at their earliest stages.
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“Out Front, So You Don’t Fall Behind.”

Business Entities

Running a business today depends on reliable technology. However, hiring in-house IT staff can be costly, difficult to manage, and not always available when problems occur. That’s why choosing a managed service provider is often the better choice. Selecting an MSP means receiving proactive support, not just emergency repairs. Instead of waiting for issues to happen, the business operates smoothly every day.
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“We Watch Over Your Technology — So You Don’t Have To.”

Digital Nomad

When your office travels with you—from cafés to co-working spaces to airports—you don’t have time to deal with tech breakdowns or data loss. Device Remote Monitoring & Management (DRMM) means:
  • Less downtime: Problems are prevented, not just fixed.
  • Peace of mind: Someone is always watching your system’s health, even while you sleep.
  • Productivity anywhere: Whether you’re in Bali or Boston, your computer stays reliable and secure.

In Simple Terms

DRMM is like having a 24/7 digital bodyguard for your computer—quietly protecting it, fixing small issues before they grow, and saving you time, stress, and lost income. It’s the smart, preventive way to keep your digital life running smoothly—so you can focus on what really matters: your work and your freedom.
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“Get peace of mind knowing your computer(s) and data are always protected, no matter where you call home or travel”

HOME USERS / EXPATS

Device Remote Monitoring and Management (DRMM) keeps an eye on your computer 24/7 using secure remote monitoring tools. It’s like having a personal IT professional in your corner — quietly checking that everything is running smoothly. The system looks for early signs of trouble: a failing hard drive, software errors, overheating, or even hidden security threats. The moment something unusual appears, an alert is registered and action taken — often fixing the issue remotely in the background, before you even know there’s a problem; not wasting time at a repair shop. DRMM is preventive care for your computer(s)—not the “wait until it breaks” approach. So, you can keep doing what you love, where you love doing it. DRMM works — smoothly, securely, and reliably — so you can, too.
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Ready for Reliable Technology Support

An alert from the Device Remote Monitoring and Management service indicates that the computer’s hardware is failing. What is the next step?   RogasTEC offers hardware repair support, setting us apart from other Managed Service Providers.
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Secure Remote Connection

Before accessing a technology device, such as a computer or tablet, via an internet remote connection, special software is installed with permission. This software communicates over an encrypted connection, which means all data sent back and forth is scrambled so that no one else can read it — not even if they intercept it.

This secure “tunnel” is often protected using the same technology found in VPNs (Virtual Private Networks) and SSL/TLS encryption, the same system used to secure online shopping and banking websites.

Stop Problems Before They Stop You

Security Threats - Ransomware

Early Alerts

Early Alerts are a key part of DRMM. The Go-2-U Service constantly monitors systems and sends alerts whenever problems or potential issues are identified. This early warning system helps detect problems before they escalate, ensuring that minor issues are not overlooked.

Proactive Management and Resolution

The management role of DRMM is essential in converting alerts into actions. When issues are identified, the service promptly takes steps to resolve them. This proactive approach differentiates DRMM from traditional reactive methods by addressing problems before they significantly disrupt operations.

Malware Detection & Removal

Technology Support

If a DRMM alert detects a hardware failure, the technician notifies the recipient and provides a resolution plan, regardless of the recipient’s location. The recipient will cover the costs of parts and shipping. For example, if the DRMM service detects a failing hard drive, the technician will use information in the DRMM system to identify the specific hard drive, ensuring the correct part is shipped to the recipient’s location. Once the recipient confirms receipt, the technician will assist in finding a local repair shop that can help transfer data from the failing hard drive to the new one. The failing hard drive must be accessible for data transfer.